Information We Collect

We collect information you provide directly to us, including when you book a consultation, complete an inquiry form, subscribe to our email list, or make a purchase. This may include:

• Full name and contact information (email address, phone number)
• Billing and payment information processed through Square
• Business information you share during consultations or intake forms
• Communications you send us via email or contact forms
• Information submitted through JotForm or Mailchimp integrations

We may also automatically collect certain technical data when you visit our website, such as IP address, browser type, and pages visited, through standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Process bookings, payments, and service agreements
• Communicate with you about your consultation or service
• Send email newsletters, updates, and promotional content (with your consent)
• Improve our services, website, and client experience
• Comply with legal obligations and protect against fraud or chargebacks
• Respond to your inquiries and provide client support

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted platforms including Square (payments), Mailchimp (email marketing), JotForm (intake forms), and WordPress (website hosting) that help us operate our business
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets

All third-party service providers are required to handle your data in a manner consistent with this policy.

Email Communications & Marketing

If you subscribe to our email list or provide your email during booking, you may receive newsletters, announcements, or promotional messages from TLNF. You may opt out at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not send unsolicited commercial emails to individuals who have not opted in or engaged with our services.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. By continuing to use our website, you consent to our use of cookies.

You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly as a result.

Data Retention & Security

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. We implement reasonable administrative and technical safeguards to protect your information from unauthorized access or disclosure.

Payment information is processed and stored by Square and is subject to Square's security standards. TLNF does not store full payment card numbers on our servers.

Your Rights

Depending on your location, you may have rights under applicable privacy laws (including GDPR and CCPA) to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request that we not sell your personal data (we do not)

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.